Account Executive – EMEA at ROLLER Software

About ROLLER

ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences.

ROLLER helps its customers offer amazing guest experiences through a full suite of venue management features. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks – just to name a few!

At the heart of ROLLER is our team – which consists of 100+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky’s the limit for us, and we are well on our way toward becoming a global success story. But most of all, we love what we do, have a great time doing it…and are looking for like-minded people to join us on this amazing journey!

About the Role

As an Account Executive, your primary responsibility will be to motivate our prospective customers to select ROLLER for their venues. On a day-to-day basis, you will be working with prospects in tight partnership with our Business Development, Account Management, and Training & Implementations teams to:

Facilitate introductions to ROLLER and support prospective customers through the buying process.

Engage across our prospective customers’ organizations and work cross-functionally within ROLLER to identify opportunities and risks – presenting recommendations & solutions along the way.

Own outcomes that include risk management and mitigation, customer value realization, and mutual success between ROLLER and our customers.

What You’ll Do

Secure new customer acquisitions

Define, execute, and own a formalized engagement plan for identifying, engaging, and acquiring new customers with the support of an established region-based team, including Business Development, Account Management, and Training & Implementation.

Build and manage a pipeline of business sufficient to cover quota.

Forecast sales activity and revenue achievement while creating satisfied and reference-able customers.

Pitch and demo ROLLER for business leaders & executives, delivering a strong value narrative to help our prospective customers understand ROI.

About You

You have a Bachelor’s degree in Communications, Marketing/Sales, Business, or related fields.

You bring at least 2-4 years of experience in sales functions – SaaS being highly desirable.

Your proven experience in defining and achieving growth success metrics and your strong communication, interpersonal, and prospecting skills set you up for success.

You are a problem solver with a strong business aptitude for selling and building lasting relationships with the ability to understand pain points and requirements – correlating them with potential business value.

You are technologically savvy with an ability to learn and demonstrate new technology fast.

Drive, grit, and being a team player with a collaborative approach are integral to your success.

Additional Skills

Thrive in a fast pace environment with the ability to prioritize and multitask on the fly

Resourcefulness, creativity, and strategic thinking for troubleshooting problems

Self-motivated and self-directed; Fast learner

Strong English communication and documentation skills

Ability to work in a dynamic environment where the requirements are not always well defined, and priorities change frequently.

Strong attention to detail and documentation

Comfortable in supporting and working with global customers across many time zones

Experience using CRM tools like Salesforce or Hubspot

Perks!

Attractive compensation package and benefits

You get to work on a category-leading product that customers love in a fun, high-growth industry- check our Capterra and G2 reviews.

4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate)

Claim up to AUD$200 work from home expenses per month

16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers

Engage in our ‘Vibe Tribe’ – led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns… you name it. We’re willing to make it happen!

Team member Assistance Program to proactively support our team’s health and wellbeing – access to coaching, education modules, weekly webinars, and more.

Highly flexible work environment with an All Access pass to WeWork depending on your location

Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.

Individual learning and development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

Initial call with our Talent Acquisition Manager

You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.

Interview with our VP of Sales

You will get to meet with our VP of Sales to learn more about the role & ROLLER whilst also talking through your experience in more detail

Loop Interviews

This is where you will get to meet our wider ROLLER team to do a ‘vibe check’ on us to make sure our culture & vibe meet what you are looking for!

Presentation

This is where you get to showcase your skills and take us through your way of working by presenting a pitch deck to us to show us your approach when it comes to speaking to potential customers.

Offer

If all lights are green and the fit feels right, we’ll conduct reference checks and you’ll receive an offer to join!