Sales Support Executive at Jobheron

Salary: £30k – 35k per year + Hybrid working, Pension sche

Reference: SAL71964JH

An experienced Sales Support Executive is needed to join the team at this leading professional Association for financial managers in the NHS based in Bristol on a full-time basis. This role offers a hybrid style of working, combining office and home working.

Formed in 1950, they offer a range of services, including e-learning, conferences and publications delivered via their national and local networks.

Their staff are the most valuable resource they have, and they are committed to creating a happy and healthy workforce who feel engaged, energised and fulfilled at work.

This is an exciting opportunity to further your career with a well-established company!

About the Company

They are the professional body for the healthcare finance profession where members get practical resources, insightful thought leadership, support with personal growth and CPD and access to an influential network.

About the Role

The business development support executive plays a crucial role in the success of the business development team by providing exceptional customer service and operational support to clients.

This individual collaborates with clients, internal departments, third parties and the senior management team to ensure smooth after-sales operations and the organisation of client activity at the highest level.

The selected candidate will be required to work 2 days from an office based in Bristol, with the opportunity for 3 days from home.

Key Responsibilities:
Coordinate and oversee the delivery of products/services to clients, ensuring quality and on-time delivery

Provide exceptional customer service and support to clients

Organise and manage client activity, including roundtable events, research tours, focus groups and new service lines etc

Maintain accurate records of customer interactions, transactions, and event details

Collaborate with internal teams to ensure customer satisfaction, problem resolution, and activity success

Identify opportunities to enhance the customer experience and make recommendations for improvement

Monitor and manage customer inquiries and complaints, ensuring timely resolution and customer satisfaction

Collaborate with the marketing department to create sales collateral, presentations, and promotional materials

Stay updated on industry trends and competitive landscape to provide valuable insights and recommendations to the sales team

Stakeholder management – build relationships and work closely with internal and external stakeholders on company BD corporate projects

Project lead for implementation on new company BD product launches

Required Experience:
Proven experience in sales support or similar operational roles

Proficiency in using CRM software and other sales support tools

Familiarity with sales processes and techniques

Proficiency in Microsoft Office Suite

Required Skills:
Strong organisational and multitasking skills, with the ability to prioritise tasks and meet deadlines

Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers and internal stakeholders

High attention to detail and accuracy in data entry and record-keeping

Strong analytical and problem-solving abilities

Team player – they are looking for someone who will be working collaboratively within the BD corporate team

Confident, positive outlook with a can-do attitude

High energy and motivated

Works well with people and is an excellent communicator

Positive with a good sense of humour

Car owner/driver (desirable)

Benefits:
Holiday: 27 days

Pension: 11% employer – 6% employee

Hybrid working

Free/subsidised gym membership

Target based bonus scheme

Sounds interesting? Click the APPLY button to send your CV for immediate consideration.

Candidates with previous experience or job titles including; Business Development Coordinator, Sales Support Specialist, Business Development Analyst, Sales Operations Executive, Business Strategy Assistant, BD Administrative Support, Client Relations Coordinator, Sales and Business Development Assistant, Growth Support Specialist, and Market Development Coordinator may also be considered for this role.

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