
Norfolk County Council
Full job description
Liaise with the Operational Manager, Service Delivery Lead and Registered Service Manager on issues relating to the delivery of Reablement Support such as deployment of staff and levels of care required. To assess levels of support required post reablement and ensure smooth transition to alternative provider agency. To bring to the notice of a qualified worker (Social Worker, Occupational Therapist etc) changes in a persons needs or circumstances when the nature of presenting difficulties fall outside agreed scope of this role. To receive new referrals for people identified as requiring the assessment and reablement service, liaise with professionals regarding the individuals personal plan, and visit new people to introduce and provide information on the service within service timescales.
To operate in accordance with NCC and departmental practice and guidance, including the maintenance of electronic social care records within LiquidLogic, and relevant departmental and corporate administrative procedures. To act as information point for other agencies regarding the persons care and support needs. To also signpost the person/family to alternative support within the community. To promote Safeguarding awareness with service user and multi-disciplinary colleagues.
Keep updated on current Safeguarding guidance/practice and be vigilant in all activities. To understand and execute the actions to take if concerns are raised.
