eCommerce Assistant at Aldi

With plenty of freedom and initiative, you’ll provide invaluable support to the eCommerce Manager.

eCommerce is like a business in its own right, with teams covering Trading, Merchandising, Logistics, Content and Technology. And everything we learn about our customers – the way they shop and what products gets them excited – will help the rest of the Aldi business. Which means your enthusiasm, passion for online shopping and ability to think on your feet will really fit in.

We do things our own way at Aldi. But whatever we’re doing, we must be getting it right. With a wave of impressive sales figures behind us, we’re opening new stores at lightning speed. And we’re giving customers even more ways to shop at Aldi with our online store.

We are currently based in Tamworth whilst our Head Office in Atherstone gets a makeover, but the plan is to move back once the building is fully geared up to cope with our growth.

Aldi Customer Interaction is a dynamic environment, and you will be in the thick of it. We have an exciting opportunity to join our CI team in a period of continuous growth. As our size and sales grow, so do the opportunities to serve our customers even more.

As a Sales development Assistant, you will play a significant role in enhancing our existing propositions, such as our Click & Collect service, to drive increased sales opportunities for us within the UK and Ireland.

You will be responsible for analysing the performance of the current proposition, and looking for ways to improve key performance metrics. The team you will be part of will be continuously innovating and working to enhance our existing services as much as possible, to give our customers a great experience. This is an exciting opportunity for a proactive individual who has worked previously worked in the retail industry. Any candidate must be able to demonstrate a passion for customer needs, and how to meet them with efficient and commercial solutions.

This is a fantastic opportunity for you to develop within the business and play a key part in shaping the future of Aldi globally. Ready for more? Apply to join #TeamAldi today!

Your New Role

Support the department by researching and identifying new ways of reaching existing customer as well as new business opportunities – including growth areas, new trends, and customers.

Understand the needs of Aldi customers and respond effectively with a plan of how to meet these using our existing propositions by understanding Aldi’s customer offering and seeking ways to improve them.

Work with the Marketing department to improve merchandising strategies.

Track progress towards key performance metric goals

Prepare and edit internal presentations

Provide regular reports on sales activites and results to management.

Interact with various business units as required for specific projects e.g. Marketing and Buying

Monitor and analyse competitor activity to recognise and report on important events and trends

About You

Self-motivated and comfortable in a rapidly changing environment

A drive to exceed existing business targets

Ability to clearly communicate (both verbal and written)

The ability to analyse financial figures and business performance

Displays flexibility and determination when working on tasks

Enquiring mind – asks why and demands the best for our customers

Good organisational and communication skills

Technically minded but business driven

Logical and efficient, with a keen attention to detail

Experience in working for an online retailer in a sales development / merchandising role

Competitor analysis skills

What you’ll get in Return

Starting salary from £34,690 rising to £40,510

Monday – Friday 8am to 4:30pm, with the opportunity of 2 days a week remote working

5 weeks’ annual leave plus Bank Holidays

In-Office flexi time

Full training provided

Pension Scheme

Private employee medical insurance after 4 years

Company sick pay scheme

Company maternity, paternity and adoption leave pay after 2 years.

Long service rewards.

Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs.

Access to a free, 24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16)

Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect.

If you’re looking for a career that gives you more, apply today!