Account Manager at Sovereign Risk Management

Schools Advisory Service are a national provider of insurance to schools. Our market leading product provides absence protection and health and wellbeing services to thousands of school employee’s. We are looking to recruit a Customer Account Manager to join our multiskilled Client Support team.

The role will be to manage your own individual book of clients; supporting them throughout their policy; taking them through the renewal of their policy each year; and recognising any New Business sales opportunities.

Based at our South Normanton head office we can offer the successful candidate a full-time position working 8:30am – 4:30pm, Monday to Friday.

You will undertake a number of activities on a daily basis involving;

· Phone and email contact with our existing clients to build on relationships.

· Maintaining quality and customer service standards.

· Handling any policy queries that arise from customers.

· Accuracy and attention to detail.

· General office administration duties.

· Calculating a quotation for renewals and issuing this to the client.

· Identifying any NB sales opportunities from our existing clients.

What you’ll have:

· The ability to empathise and understand the needs of a customer.

· Willingness to take initiative to solve problems.

· Strong organisational and time management skills.

· Passion for working in a lively and collaborative team.

· The ability to remain calm and organised during busy periods in a pressurised environment.

What we can give you in return:

· Competitive salary circa which is reviewed annually

· A hybrid working environment between the office and working from home

· A generous pension plan

· Competitive holiday allowance that increases with length of service

· Medical and wellbeing care plan

· Excellent training and development opportunities

We’d be looking for someone with at least 1 years’ worth of experience in a customer service/account manager role.

Job Type: Full-time

Salary: £24,000.00 per year

Benefits:

• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Alfreton: reliably commute or plan to relocate before starting work (required)

Education:

• A-Level or equivalent (preferred)

Experience:

• Account management: 1 year (preferred)
• sales: 1 year (preferred)

Work Location: Hybrid remote in Alfreton