Sailing Controller at DFDS UK & Ireland

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Sailing Controller.

Be part of the movement – and play your part.

About the role

Based in Tilbury, you will be working from a rota likely to be on a 4 on 4 off shift pattern with overtime available. The Sailing Controller will directly report and work closely with the Tilbury Operations Supervisor to help manage and utilise capacity for the routes.

You will be responsible for:
Communicate and manage delays, cancellations, and schedule changes.

Deal with hazardous cargo, paperwork, and stowage.

Ensure accuracy of data captured at point of check-in.

Ensure accuracy of the shipping manifest.

Investigate discrepancies before finalising a shipping manifest and correct in consultation with the Tilbury Operations Supervisor.

Compile the “voyage envelope” according to the MCA requirement and company policy.

Ensure that various statistics are correctly completed and passed on to the relevant parties and agencies in a timely fashion.

About you

You will need extensive knowledge and capacity management alongside knowledge of freight bookings and check in functionalities on our in house system Phoenix. The successful candidate will have a good understanding of MCA requirements for compiling shipping manifests as well as proficiency in UK & EU customs formalities.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Be a valued member of a diverse team at DFDS and help drive change together.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

Life assurance cover

Contributory company pension scheme

Holiday Purchase Scheme

Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips

Full employee assistance programme including:
Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.

Huge range of retail discounts from high street and online retailers

Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.

Access to Thrive, our award-winning Wellbeing platform.

Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.