Global Account Manager at Egencia

Egencia (an Amex GBT company) is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

Have you got a background in commercial account management within the B2B sector, and looking to make an impact at a ground-breaking tech company, powered by the world’s largest online travel platform?

Business travel is back and we’re looking for talented individuals to join a team that’s working hard to reinvent the industry and make those real-life connections truly seamless once again. As a Regional Account Manager for Egencia you will be a driving force behind building and maintaining relationships with our customers across the world!

Who Are We?

Egencia is the original category disruptor and the world’s leading B2B SaaS business in travel. Driven by curiosity and backed by industry leading data and customer insights, we’re a trusted business travel partner that delivers the best technology and experiences – no matter the odds.

With the support of our partners and travel consultants, and now with the powerful backing of Amex GBT, we deliver unrivalled value, while helping companies in over 60 markets meet sustainability goals and prioritize the wellbeing of their travelers. And we need people like you.

What you’ll do

Own a portfolio of Global Accounts, with a view to strategize the growth for our global clients as part of the wider Egencia offering

Manage the lifecycle of the account, being responsible for business development, strategy , contact ownership and contract renewal

Lead global projects as required with the ability to guide cross-functional teams to achieve established goals and deliverables.

Identify Global and local strategic initiatives to deliver value to your customers travel programs

Deliver Global Travel Program reviews, in accordance with the contract. Provide analysis and deliver recommendations to drive a strong programme adoption and deliver savings whilst delivering against the customer’s measures of success

Interact and build a strong, positive rapport with the Account Management team(s) globally, also developing long term relationships throughout the customer lifecycle.

Represent Egencia in a polished and professional manner; maintain composure in times of stress; ensure the highest levels of service and professionalism are maintained

Who you are:
Experience building client relationships in a commercial B2B account / portfolio management environment, managing a portfolio of UK or global clients operating across regions.

You have preferably come from a travel, technology or SaaS background

You possess experience of working on accounts that have a global element and possess an international mindset

You are fluent in English up to professional or native level, with additional language experience a positive

You possess strong communication skills: abilities to include conveying, receiving and interpret ideas and information, influence partner decisions and presents information appropriately to a wide and diverse range of audience

You are able to work independently

Why Join Egencia?

Connections matter when it comes to business, and those connections start with our inclusive team of travel enthusiasts and technologists.

Our customers love working with us because we know satisfied customers start with a knowledgeable and enthusiastic team to support them. So, we’re committed to creating an inclusive work environment with a diverse workforce. We make sure every voice is heard. We trust each other to get great work and we encourage everyone to speak up, speak out, and be themselves.

Our Culture

We thrive in a culture of curiosity – constantly reinventing for the future. It’s the people that make Egencia so special, so we want to make sure they’re happy. We do this by offering flexible working opportunities, competitive packages and by making sure we have fun along the way.

Business travel is on the road to recovery, and as part of the world’s largest corporate travel marketplace, we’re in a strong position to define the future of business travel as we lead the industry into a new era.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 to confirm work authorization.

Egencia is wholly owned by American Express Global Business Travel (GBT). GBT is a joint venture that is not wholly owned by American Express Company or any of its subsidiaries (American Express). “American Express Global Business Travel”, “American Express”, and the American Express logo are trademarks of American Express and are used under limited license. “American Express Meetings & Events” is a division of GBT.

Job Families for Job Profiles

Account Management

Worker Sub-Type

Regular

Time Type

Full time

Primary Location

GBR>London>5 Churchill Place

Primary Job Posting Location

GBR>London>5 Churchill Place

Additional Job Posting Locations

GBR0004 – Manchester – Egencia (inactive); GBR0014 – Glasgow – Egencia

Scheduled Weekly Hours

37.5

Work Shift

Day (United Kingdom)

Compensation Details

Compensation Grade

EG_GRADE_L

Questionnaires

Internal Career Site – Primary

Internal Site Questionnaire 5

Internal Career Site – Secondary

External Career Site – Primary

External Questionnaire – R2.1

External Career Site – Secondary

Location

United Kingdom – London

The #TeamEgencia Experience

Work and life: Find your happy medium at Egencia.

Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

Wellbeing resources to support mental and emotional health for you and your immediate family.

And much more!

All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.

We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;” please apply anyway. You may be exactly the person we’re looking for!