Personal Assistant at Claranet

Personal Assistant duties include but not limited to:
Acting as the confidential and first point of contact to the senior leadership team; providing a high-level administration service which will include organising and running diaries and fast-moving schedules using discretion to prioritise meetings and calendars.

Minute-taking and producing documentation in a timely manner and drafting correspondence in relation to standard requests etc.

To act as ‘front of house’; undertaking activities such as filtering telephone calls, receiving documents, correspondence, and messages, and responsible for ensuring information is forwarded to the appropriate Senior Leader in an efficient and timely manner.

Booking and arranging travel, transport, and accommodation. Ensuring details are communicated and shared ahead of time.

To be responsible for diary management including arranging multiple diaries, scheduling of meetings, planning and preparations of events,

To produce/prepare documentation in a variety of formats including Word, Excel, PDF, PowerPoint, and other reports including confidential material.

Provide a professional, supportive, and customer-oriented service to support wider Senior Leadership Team; acting as the first point of contact for visitors, stakeholders and customers in the Gloucester and Leeds office.

Liaise with and proactively collaborate with the PA team to ensure the team gives the best possible service.

Assist fellow PAs with their workload in busy times and provide cover in instances of absence.

Raise invoices, purchase orders, collate and file expenses when necessary.

Arrange room bookings, organise hospitality as required.

Ensure that the appearance of the office is tidy and well organised.

Be responsible for ensuring that agendas/documentation are prepared sufficiently in advance for meetings and that minutes are accurate. Responsible for the dissemination of information either in advance or after the meeting and for following up actions directly with those who have been assigned actions, to ensure that agreed next steps are carried out in a timely manner.

Organise and prioritise work efficiently to ensure smooth running of the office on a day-to-day basis, including identifying opportunities to improve administrative procedures and taking the initiative to suggest ways of working more efficiently.

Any other duties

Teams to collaborate with

SLT Members & Teams – Support SLT members with PA support.

Teams across the business – All teams that require assistance with meetings with SLT

About You

Behavioural competencies – organisational and behavioural fit

Flexible and creative to take considered risks

Learn and adapt quickly to changing situations

Self-motivated and able to work under pressure

Ability to travel to different sites and locations on a weekly basis

Manages conflict and challenges in an open and constructive manner.

Critical competencies – technical fit

Essential

The successful candidate will demonstrate the following:
Proven work experience as a Personal Assistant or similar role within a fast-paced environment.

Educated to at least A-Level standard or equivalent

Discretion and trustworthiness: you will often be part of confidential information

Excellent oral and written communication skills

Organisational skills and ability to multitask

Ability to be proactive and take the initiative

Confident, self-starter with a positive attitude and approach

Flexibility and adaptability

Excellent attention to detail is critical

Ability to prioritise effectively and work to deadlines

Confident working in a high volume, ever-changing environment

Strong interpersonal skills, together with a positive, professional manner and the ability to deal confidently with people at all levels

Confident working with office management systems, ERP’s and MS Office

About Us

About Claranet

Founded at the beginning of the dot.com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries.

At Claranet, we’re experienced in implementing progressive technology solutions which help our customers solve their epic business challenges. We’re committed to understanding their problems, delivering answers quickly, and making a lasting impact to their business.

We are agile, focused and experienced in business modernisation. Our approach helps customers make genuine, significant shifts in their business strategy, to deliver financial savings, boost innovation, and create a resilient business. We continually invest in our people and the latest technologies, so our customers get peace of mind knowing that they have access to the best talent and services.

In the UK we have over 500 staff working in London, Gloucester, Warrington, Bristol, and Leeds, or as homeworkers.

Working For Claranet

Here at Claranet we pride ourselves on going the extra mile for and with our employees (yes, we really mean it). We offer an extensive benefits package that you can tailor to your needs, inclusive of a matching contribution pension scheme, healthcare, insurance, dental, discounted gyms and app supported benefit access.

But what we think makes us different is ‘Team Claranet,’ our dedicated internal part of the business that supports you with matters close to your heart. We proudly support local charities in each of our office locations, support employees with paid charity leave, organise key charity fundraising events per year and have a dedicated committee responsible for supporting employee’s fundraising efforts.

Claranet are one of the 10 founding members of TC4RE (Technology Community for Racial Equality.) Being a part of a group of leading UK technology organisations, we are dedicated to building a more diverse and inclusive workforce. We are also very proud members of Tech Talent Charter, a government supported, industry-led membership group created to address the UK’s tech talent shortage and diversity gap through collective action.

Our Vision

Our vision is to become the most trusted technology solutions partner; renowned for being the best and brightest, having lasting impact with our customers and delivering exceptional returns to our stakeholders.

Position Summary

We’re working on building an ever-improving company based on openness, diversity, collaboration, and empathy as our core values, a company that aims to be inclusive for the diverse group of people we get to work with, and where everyone supports each other and celebrates successes together. We want our people to feel engaged, comfortable, and healthy—and to know that they can belong here, no matter their story or background. If this resonates with you, then come and join us.

This role is to support the HR & People Director, Finance & Corporate Development Director and Customer Experience & Managed Service Director.

Role Mission

We have an exciting Maternity cover role providing proactive and highly organised PA to support to our senior leadership team in a timely and professional manner. You will provide high-quality administrative and clerical assistance to the senior leadership team. You will join a fast-paced team who’s main duties include scheduling meetings, making travel arrangements and addressing the needs of senior managers, performing a variety of administrative tasks. Joining Claranet is a great chance to work within a growing and ever-changing business where there is opportunity to take on diverse work and get stuck into exciting new projects.