Meetings and Events Account Manager at Ashfield Event Experiences

Ashfield Event Experiences

Location

UK: Ashby-de-la-Zouch, Remote or Hybrid

Reporting to

Direct report(s)

Account Director

Project Executives and Project Managers

A bit about the role …

Reporting into the Account Director you will oversee the management of global meetings, events and congress participation for our clients. You will ensure each event is profitable, compliant and meets clients and team’s expectations whilst identifying new opportunities and leads. You will manage a small team of Project Managers and Co-Ordinators and coach and develop your team to succeed in their roles and career aspirations.

This role is based in Ashby-de-la-Zouch with hybrid or remote working within the UK and includes national and international travel.

We offer a comprehensive benefits package to you including volunteer days, 29 days holiday with an option to buy/sell, company pension, life insurance, private medical and many other enhanced benefits.

What will you be doing …

Project Management:
Ensure that the highest standards of event planning and delivery are maintained through the effective management of Project Managers and Project Executives

Add value to clients’ events through advising on beneficial additional services; creative ideas; business solutions and negotiation with 3rd party suppliers in order to achieve maximum contribution

Ensure usage of client and company processes and procedures by project teams, resulting in consistency and standardisation in delivery of all events organised through streamlining working methods

Assist the Account Director in the preparation of comprehensive and informative written proposals for existing and new clients with support from Sales and Marketing where necessary

Travel on-site to manage all event requirements and on-site staff for larger and high-profile events

Ensure delivery of all events in accordance with regulatory and client-defined compliance guidelines

Client Liaison and Development:
Liaise with and advise clients, using knowledge and event experience to ensure that their business objectives are met

Build, maintain and develop long term relationships with clients

Assist the Account Director with the preparation of management information for clients

Complete understanding of client business structure, products, policies and key personnel and feedback account activity to Account Director

Plan, attend and execute client account planning meetings, where appropriate

Work along Account Director in the strategic planning of cross selling the Ashfield services

Financial Management:
Oversee the financial management, within your team, of budgets throughout the lifecycle of each event

Maximise profitability of projects including management fees, time costs and secondary revenue (where permitted)

Maximise the efficiency of the team resources and time management, to ensure optimum net margin

Oversee the application of effective scope management – to identify and charge clients for out of scope activities

Ensure that cost avoidance/saving measures are identified, quantified and reported

Ensure financial tracking of each event and conduct regular ‘health checks’ to ensure positive cash flow

Support Operational Finance by reviewing the efficiencies and ensuring optimum outputs

Staff Development, Motivation and Management:
Review and appraise the team in line with company procedures

Review and implement development plans for the account team

Plan and prioritise staff and resources to meet objectives and deadlines

Assessing skill set within team and identifying the next generation of rising stars

Responsible for the motivation and development of team

Ongoing direction and coaching of individuals to maximise on performance

Ensure that all new staff are correctly inducted and allocated a company mentor/buddy when they start, liaising with the HR manager

Identify training requirements for your team and providing on the job training as required

Work within your peer group to ensure consistency across the company at manager level

General:
To work with appropriate support departments to ensure the delivery of client measurables

Apply our mission, vision and values

Display an understanding of compliance, including ABPI and Pharma Guidelines

Comply with all company and client procedures

Maintain good long-term relationships with hotels, venues and suppliers, to ensure the best value for money for your clients

Demonstrate a knowledge of our range of services

Attendance and contribution at company and LEAD meetings

Be an ambassador for the agency

What do you need to have …

Organiser with 7+ years event management delivery of corporate events

Experience managing event budgets from initial budget, through revisions and reconciliation

International event and agency experience preferred

Proven line manager experience

Client liaison skills

Team motivator and professional team member

Positive and authentic leadership and autonomy

A focus on accuracy, detail, consistency and dedicated to customer service

A bit about us ….

Ashfield Event Experiences (AEE) is an award-winning global events agency, specialising in healthcare that creates and delivers engaging experiences that inspire lasting change. We are one of the largest global events agencies with teams dedicated to the healthcare industry with offices in the UK and US. We deliver more than 2,500 events each year in over 50 countries, across live, virtual and hybrid.

Inizio Engage XD (formerly known as The Creative Engagement Group) is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning & training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the creation and delivery of live & virtual experiences, film, digital, and immersive content.

Our family of brands is made up of: Ashfield Event Experiences; Axiom; Cormis; Forty1; LogicEarth and WRG.

Inizio Engage is a strategic, commercial and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes.

Don’t meet every job requirement? That’s okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role, but your experience doesn’t perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.