HR GO Recruitment
Qualifications
- Project management
- Communication skills
- Marketing
Full job description
Job Type: Full time/Hybrid working!
Salary: £32,000 – £35,000 per annum
Job Summary:
As an Account Manager, you will be responsible for building and maintaining strong relationships with clients, managing their marketing campaigns, and ensuring their satisfaction with services. The ideal candidate will have previous experience in account management within an agency setting, exceptional communication skills, and a passion for delivering outstanding results.
Responsibilities:
Serve as the main point of contact for assigned clients, ensuring their needs are met and expectations are exceeded
Understand client’s business objectives and develop strategic marketing plans to achieve them
Collaborate with internal teams to execute marketing campaigns, ensuring they are delivered on time and within budget
Monitor campaign performance and provide regular reports to clients, highlighting key insights and recommendations for improvement
Proactively identify opportunities to upsell and cross-sell additional services to clients, maximising revenue potential
Build and maintain strong relationships with key stakeholders, both internally and externally
Stay up-to-date with industry trends and best practices, providing thought leadership and innovative ideas to clients
Resolve any client issues or concerns in a timely and professional manner
Requirements:
Proven experience in account management, preferably within a marketing agency
Excellent communication and interpersonal skills, with the ability to build rapport and influence at all levels
Strong project management skills, with the ability to prioritise and manage multiple client accounts simultaneously
Exceptional problem-solving and decision-making abilities
Highly organised and detail-oriented, with a strong focus on delivering quality work
If you are a results-driven individual with a passion for account management and a desire to work in a collaborative and innovative environment, we would love to hear from you.