Operations Assistant at SCOR

The role of the job holder will be to take ownership of the production and delivery of regulatory returns (as per the business timetable), to support Underwriting Operations in the oversight of operational processes and to provide management information to committees, senior management and regulators ensuring data is complete, timely and accurate.

Key duties and responsibilities

Regulatory Returns

Produce and submit regulatory returns including but not limited to terrorism, acquisition costs, tax, coverage and territory data requests, electronic placing and performance data

Liaise with the BI and Exposure Management teams to obtain the data required

Complete data cleansing/transformation and format into return forms/templates

Seek sign off from appropriate stakeholders

Submit returns according to deadlines

Act as main point of contact for Lloyd’s and other regulators in respect of regulatory returns

Underwriting Support

Assist underwriting teams with queries and data issues including policy entry, peer review and electronic placing

Deliver training to users on core systems

Oversee the month end process to ensure all activities are completed and reported upon including policy entry, LPSOs, peer review, referrals and exception reporting

Assist with management of shared Outlook inboxes – responding, resolving issues and referring to others as appropriate

Reporting & Operational Requirements:
Assist in providing accurate management information to underwriting teams, senior management and committees

Liaise with underwriting teams and third party partners to improve data quality

Management of data tables, e.g. Broker, deductions and trade codes

Assist in producing ad hoc reports, presentations and other team literature

Provide Reviewers and Auditors with data to aid selection of policy samples, supply risk information and assist with action tracking and monitoring.

Projects

Participate in cross-team projects including system development and process enhancement

Work with Data Working Group on data projects

Relationship Management:
Provide a professional service to underwriters and external suppliers in person, in writing, by email and telephone

Maintain and develop key relationships and respond to communication in a timely fashion

Prepare for, chair and minute team meetings.

General Requirements:
Identify and report problems within the underwriting system and assist with solution design

Assist with User Acceptance Testing of systems

Interact with all Scor teams i.e. exposure management, claims, finance and compliance on matters affecting or related to accounts within the portfolio

Help maintain Scor minimum standards by assisting underwriting teams and third parties in achieving their service/quality levels and targets

Undertake any other reasonable duties as may be requested by Syndicate staff

Comply with Scor policies, procedures and regulations relevant to your role

Manage training needs through attendance of relevant training and market presentations (where relevant to your role)

Carry out additional responsibilities as defined through your objectives

Uphold the principal of Treating Customers Fairly.

Other

Contribute to the Company’s result by:
Guaranteeing that the underwriters have accurate and up to date information to assist them in performing their duties.

Experience

Essential

Experience in a Lloyd’s syndicate and familiar with underwriting systems

Experience of Lloyd’s and regulatory returns

Understanding of Market Reform Contract and able to identify key data for analysis

MS Office applications (Outlook, Word and PowerPoint)

Advanced Microsoft Excel skills including formulas, pivot tables and manipulating and presenting data

Desirable

An understanding of tax requirements and/or familiarity with Lloyd’s Crystal

Competencies

Strong mathematical and analytical skills – ability to manipulate and interpret data to form conclusions

Proactive, uses initiative and able to see tasks through to completion

Outcome focused, self-motivated, flexible and enthusiastic

Demonstrate ability to manage time, meet deadlines and prioritise effectively

Strong attention to detail

Strong communication skills verbally, in writing and via email and telephone

Team player as well as capable of working on own initiative

SCOR, the 4th largest reinsurer in the world, provides insurance companies with a diversified and innovative range of solutions and services to control and manage risk. Leveraging experience and expertise to deliver “The Art & Science of Risk”, SCOR provides cutting-edge financial solutions, analytics tools and services in all areas related to risk – from Life & Health and Property & Casualty insurance to Investments. Our specialized teams operate in over 160 countries, fostering long-term relationships with clients.

In order to provide our clients with a broad range of innovative reinsurance solutions, SCOR pursues an underwriting policy that is founded on profitability and supported by effective risk management strategy and a prudent investment policy. This approach allows us to offer clients an optimum level of security, to create value for shareholders, and to contribute to the welfare and resilience of society by helping to protect insureds against the risks they face.

At SCOR, we believe that employing people from different backgrounds and ensuring inclusivity is a major driving force for the success of the Group. We are committed to fostering a work environment in which all employees are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to SCOR’s success.